Api reference

Error Reference

All API error codes, HTTP status codes, and resolution steps.

Error Reference

Authentication errors

HTTP	Error message	Cause	Resolution
`401`	`Missing API key`	No `x-api-key` header	Add the `x-api-key` header
`401`	`Invalid API key format`	Key doesn't start with `pk_test_` or `pk_live_`	Check for typos or whitespace
`401`	`API key not found`	Key doesn't exist in the database	Verify the key was copied correctly
`401`	`API key expired`	The key's expiry date has passed	Create a new key in your dashboard

Access errors

HTTP	Error message	Cause	Resolution
`403`	`Account suspended`	Your subscription was cancelled and not renewed	Subscribe to a plan at aldersverificering.dk/account/subscription
`403`	`Account overdue — production access suspended`	Invoice payment failed	Update your payment method in your dashboard
`403`	`Production API access is not enabled`	Production access has been disabled on your account	Check your payment status or contact support
`403`	`Email verification required`	Your account email is not verified	Check your inbox for the verification email
`403`	`Origin not whitelisted`	The `Origin` header doesn't match a whitelisted domain	Add the origin in Account → Domains

Request errors

HTTP	Error message	Cause	Resolution
`400`	`Missing required field: seqId`	No `seqId` in request body	Include a UUID v4 `seqId`
`400`	`Missing required field: minAge`	No `minAge` in request body	Include the `minAge` (e.g. `18`)
`405`	`Method not allowed`	Wrong HTTP method	Use `POST`

Server errors\n\nIf you receive a `500`, contact support with the request `seqId` and timestamp. Include the endpoint you called and approximate time. Do not retry the same `seqId`.

On this page

Error Reference Authentication errors Access errors Request errors Server errors\n\nIf you receive a 500, contact support with the request seqId and timestamp. Include the endpoint you called and approximate time. Do not retry the same seqId.